Get in touch

We are always here to help

We love talking to our customers so drop us a line during business hours and we will sort out any issues you may have.

If you don’t feel like talking that’s fine send us an email at or fill out the form to the right and we will get back to you.

If you love talking to us come in to the store at our Christchurch location and we will answer any questions you have.

Customer Service

+64 3 381 0000

Need Help With Your Order?

Use the form below or send us an email.

Vape Factory NZ

b3/10 Garlands Road, Woolston, Christchurch 8023, New Zealand

Main Phone: +64 3 381 0000
Mobile: +64 273000057
Wholesale: +64 273003334